Rent a House

What to Expect as a Tenant

Renting a home through 
Springs Homes for Rent is Hassle-Free.

MOVE INS & OUTS

When a tenant moves into a property, a detailed move-in report is prepared and provided to the tenant, so that the tenant knows exactly the condition to leave the property in at move-out.

COMMUNICATION

Springs Homes for Rent uses an online portal system so that you can communicate with us 24/7. Simply leave a message on the convenient online portal and we will respond back to you right away. 

MAINTENANCE

Is your bathroom sink leaking? Simply fill out a maintenance request online and we will dispatch a vendor to fix it right away. Keeping on top of maintenance issues is one of our top priorities. 

PAYMENTS

Paying your rent online is quick, easy and there is no question about whether we received the check through the mail. Set up auto-payments each month so there is one less thing to worry about.
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Management Companies

Renting from Springs Homes for Rent has a lot of advantages.

OTHER PM COMPANIES

electronic payments
seasonal maintenance handled
straightforward lease
quick response to 
maintenance issues

SPRINGS HOMES FOR RENT

electronic payments 
seasonal maintenance handled
straightforward lease
quick response to 
maintenance issues

Applying for a Rental Property

Here are some great tips to keep in mind when applying for a rental property.
Application fees are non-refundable.
Please check the available date and make sure that it coincides with your needs.
We do not hold vacant properties for more than 1-2 weeks after an application is approved.
We do not have a “first-come, first served” policy. Please check with us to see if there is already an application on the property. If you have submitted an application, others may be competing with you until you have been either approved or denied.
If your application has been approved, and you have not yet seen the property, you must be willing to lease it “sight-unseen”. We cannot hold the property off the market to wait for you to view it.
Given Colorado’s climate, there are many rental units that do not have central AC. Please check with the information provided in the listing and double check with us prior to applying for the property if central AC is required for your living situation.
We will notify you when your application is either approved or denied via email.

APPLICATION PROCESS

Rental application process

A prospective tenant has the right to provide to the landlord a portable tenant screening report, as defined in section 38-12-902 (2.5), Colorado Revised Statutes; and If a prospective tenant provides the landlord with a portable tenant screening report, the landlord is prohibited from:
     >Charging the prospective tenant a rental application fee; or
     >Charging the prospective tenant a fee for the landlord to access or use the portable tenant screening report.

Move Ins & Move Outs

MOVE-IN CONDITION

When you move into a property managed by Springs Homes for Rent, it will have been fully cleaned, carpets professionally cleaned and re-keyed from the previous tenants. You will not be charged for this initial condition, but you will be required to return the property to us in this same condition at move-out. If you do not wish to fully clean the property or have the carpets professionally cleaned, we can arrange this for you and it will be deducted from your Security Deposit.

MOVE-OUT CONDITION

Remember how nice and clean your property was when you moved in? That is the condition that it needs to be in when you move-out. The move-in inspection report will provide us the baseline for the condition of the property. Was that gouge in the wall there when you moved in? It should be documented on the move-in inspection report, so there will be no questions when you move out.
What to expect from property manager

Maintenance & Repairs

TENANT MAINTENANCE

Things do wear out and break over time and we realize that fact. If, during your tenancy, something breaks that falls under normal wear and tear, please let us know immediately so that we can get it fixed right away. In most cases, you will not be charged for this repair. 

If, on the other hand something breaks that falls outside of normal wear and tear (i.e. a baseball breaking a window), please let us know right away and we can get you in touch with one of our vendors for the repair. In most cases, you will be charged for this type of repair. 

Your lease and accompanying documentation talk about what falls under normal wear and tear and what does not. 

WHO IS CHARGED FOR REPAIRS?

Here is a quick guide to show you some examples of what maintenance charges fall under the tenant’s responsibility.

TENANT'S RESPONSIBILITY

Snow removal
General lawn care and landscape maintenance
Maintenance or repair caused by willful actions or negligence (broken window, ink stain on carpet, damage by pets, etc.)
Pest control
Maintenance of smoke detectors
Property Management Colorado Springs

OWNER'S RESPONSIBILITY

Appliance repair due to normal wear and tear 
Landscape repair caused by storms or disease (downed trees due to winds, dead trees due to disease, etc.) 
These are just a few examples. Please refer to your signed lease for a full discussion of responsibilities of maintenance items.

Communication & Payments

COMMUNICATIONS

REAL EMERGENCIES - DIAL 911

Fire
Theft
Burglary

UTILITY EMERGENCIES - CALL UTILITY DIRECTLY

Broken water pipe
Loss of electricity
Gas odor

HOME EMERGENCIES - SUBMIT MAINTENANCE REQUEST

Leaking water/roof
Storm damage
Loss of heat or AC
Security issue
We will respond in < 1 hour

NON-EMERGENCY COMMUNICATION - COMMUNICATE THRU PORTAL

Reporting maintenance items
Communications regarding payment & rent
Notifying us of move-out at end of lease
Broken appliances
General questions
We will respond within 24 hours

PAYMENTS

Setting up an e-payment account is easy through your portal for your tenant payments. Please take into consideration that the settlement of your rent payment will take 2 to 5 business days. To avoid a non-sufficient funds fee, please be sure that your bank account has the sufficient funds to cover your payment. 

If you cannot pay electronically, you may be assessed a manual processing fee of $25 per month.

SETTING UP E-PAYMENTS

Log in to the Tenant Portal
Navigate to Payment Accounts
Setup ACH payment information for your bank account

HELPFUL TIPS

Setup recurring payments scheduled on the 1st to avoid late fees
Settlement of your e-payment will take 2-5 business days so always maintain sufficient balance in your bank account

Already a Client?

Springs Homes for Rent

Springs Homes for Rent has the staff, vendors, systems, and years of experience to provide you with the highest level of service and outstanding customer service. We specialize in single family homes and pride ourselves in proactive communication and full financial transparency for the best residential property management in Colorado Springs.
Springs Homes for Rent
703 N. Tejon St. Suite A
Colorado Springs, CO 80903
(719) 359-8998rentals@springshomes.comCONTACT US
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